Which roofing software actually two-way syncs with QuickBooks?

JobNimbus, Roofr, ServiceTitan, AccuLynx and Hover, each measured against one question: does the QuickBooks sync run both ways? Answered from each vendor's own documentation.

Five roofing platforms and how far each one's QuickBooks sync reaches: JobNimbus asymmetric, AccuLynx two-way, ServiceTitan a Desktop export, Roofr one-way, Hover none.

Short answer, from each vendor's own documentation: JobNimbus documents a two-way mode that is asymmetric by design. AccuLynx markets two-way. ServiceTitan documents an export, not a sync, on Desktop. Roofr says one-way. Hover has no accounting integration at all.

Everything below comes from the vendors' own help centres and integrations pages, linked in each entry, as of July 2026. This is a filter, not a ranking. The useful question is which one's documented behaviour matches the way you keep books.

Platform QuickBooks Online QuickBooks Desktop Status
JobNimbus Native Native Asymmetric. A 2-way mode exists, but not every field travels both ways
AccuLynx Native Native Two-way, the vendor's own term
ServiceTitan Native Export One-way by default for customer records on Desktop
Roofr Native, beta Not supported One-way, Roofr to QuickBooks
Hover None None None. No native accounting integration

"Native" in that table means only that the vendor built and documents a first-party connection.

It says nothing about depth. That is the whole reason this page exists. In a QuickBooks integration the useful information sits in the paragraph underneath the checkmark. Each entry below reads the same way: what the vendor calls it, what its documentation says and what that leaves you doing at month-end.

JobNimbus and QuickBooks

What the vendor calls it

A QuickBooks Online integration with three sync configurations: 2-way, 1-way import and 1-way export.

What the documentation says

Per JobNimbus's own help centre, even under 2-way sync a Job display name changed in JobNimbus will not sync to the QuickBooks Online Project, while a Project name changed in QuickBooks Online will reflect back into JobNimbus.

What that means for your books

Two-way is real here. It is directional field by field rather than across the board. The list of what does and doesn't cross is long enough that we gave it its own post.

Roofr and QuickBooks

What the vendor calls it

A native QuickBooks Online connection set up inside the app, labelled BETA and gated to Roofr's top plan.

What the documentation says

Roofr's help centre asks the question outright ("Is the QuickBooks sync two-way?") and answers: "Not yet. Currently, the integration is a one-way sync from Roofr to QuickBooks." The same article adds, as of July 2026, that it covers QuickBooks Online in the US only, that one Roofr account connects to a single QuickBooks company, that QuickBooks Projects are unsupported and that exports are manual for now: "Automated exports will be available in a future update." QuickBooks Desktop is not supported.

What that means for your books

What Roofr sends can reach QuickBooks. What your bookkeeper corrects in QuickBooks stays in QuickBooks. And if you run two entities with two QuickBooks companies, one Roofr account doesn't cover both today, so that pairing is worth raising before you move onto the plan the integration requires.

ServiceTitan and QuickBooks

What the vendor calls it

ServiceTitan sets this out in its roofing documentation specifically, not in a general help article. The page title, which is about QuickBooks Desktop, uses the word export rather than sync.

What the documentation says

ServiceTitan's roofing documentation for QuickBooks Desktop states that "By default, customer/service location will not update in QuickBooks after the first export." Enabling customer syncing isn't a switch you flip yourself. The same page directs you to contact your success or implementation manager.

What that means for your books

On Desktop, the first export creates the customer record in QuickBooks. After that, a corrected address or a renamed customer in ServiceTitan doesn't follow unless customer syncing has been turned on for your account. That is a conversation to have during implementation, not a discovery to make during a reconciliation. If you are on QuickBooks Online, ask which of this applies to you, because the documented behaviour above is written for Desktop.

Two columns comparing the roofing platforms whose QuickBooks data travels one way against those whose data travels both ways, with the conditions each vendor attaches.
Both columns are legitimate. The problem is only ever buying one and assuming the other.

AccuLynx and QuickBooks

What the vendor calls it

AccuLynx markets a two-way QuickBooks integration, covering both QuickBooks Online and QuickBooks Desktop.

What the documentation says

On QuickBooks Desktop the connection runs through Intuit's Web Connector, which collects changes on a schedule instead of the moment they happen. AccuLynx recommends running it no more frequently than every ten minutes. Separately, some reviewers on G2 and Capterra report the sync behaving largely one-directionally in practice. Reviewer experience is not documentation. Put it in the questions you ask the vendor, not in your assumptions.

What that means for your books

On Desktop, QuickBooks is current as of the last collection. It is not current as of the last keystroke. That is entirely workable for accounting. Worth knowing if somebody expects a live figure. On direction, ask which record types travel each way and get the answer in writing, because a single word on an integrations page can't settle that for every record type.

Hover and QuickBooks

What the vendor calls it

Nothing. Hover doesn't offer an accounting integration and doesn't claim one.

What the documentation says

Hover's integrations page lists roughly 35 partners (CompanyCam, AccuLynx, JobNimbus and ServiceTitan among them) and no accounting product at all. No QuickBooks, no Sage, no Xero. Hover does publish developer documentation for an API that returns measurement data programmatically, in JSON among other formats.

What that means for your books

This is normal. It isn't a gap. Hover measures roofs. The measurement reaches accounting through whichever CRM sits in the middle, through a generic automation connector or by building against that published API. The third path is the interesting one, because a documented API means the measurement can land wherever you decide it should. We set out the options in connecting Hover to QuickBooks.

What changes if the system is purpose-built?

Nothing above is a complaint. These are real integrations, built and maintained by people solving a genuinely hard problem. Every vendor here publishes its conditions where you can read them. The distinction worth drawing is narrower than good versus bad: on all five products, the answers to four particular questions were decided by the vendor, once, for every customer at the same time.

Four questions to put to any vendor before signing: which records cross, who sets the field mapping, what happens to a field the sync doesn't carry and what happens at a second location.
Ask them on the sales call, while you still have a choice about which product you buy.

Side by side, those same four questions answer differently depending on what you bought. A purpose-built system uses the same third-party connections these products use. QuickBooks is still QuickBooks, and the measurement provider is still the measurement provider. What changes is who chooses them and what they carry.

An off-the-shelf integration A purpose-built system
Which records cross the boundary The vendor decided, and documented it You decide, in the spec
Who sets the field mapping The vendor, once, for every customer You, field by field
A field the sync doesn't carry A feature request, or somebody retypes it Scheduled work
A second location or a second QuickBooks company Whatever the vendor's model allows: JobNimbus, for one, documents that all of its locations sync to a single QuickBooks Online file Designed in from the start

If none of that matters to your company, the honest answer is to buy. One entity, one QuickBooks company, jobs that look roughly like everybody else's jobs: a documented sync with published conditions does the work, and the job is to pick the vendor whose conditions you can live with. Read those conditions before the sales call. Where it starts to matter is the second location, the field your books need that the mapping doesn't carry and the reconciliation somebody does every month because two systems disagree about what a job is.

If that is the shape of your problem, the fix isn't a different vendor's integration. It's deciding for yourself what crosses the boundary, and in which direction.

Frequently asked questions

What does a two-way QuickBooks sync actually mean?

That a change made in either system reaches the other. In practice the direction gets decided record type by record type, so a two-way label can still mean invoices travel both ways while a customer name travels one. The vendor's help centre, not its integrations page, is where the direction is written down.

Why doesn't my roofing CRM update QuickBooks?

Usually because that record type isn't set to travel in that direction. Vendors document the exceptions themselves: a sync mode configured as one-way export, customer records that stop updating after the first export, or a field the mapping doesn't carry. Check the sync documentation for that specific record before assuming something is broken.

Is a one-way sync to QuickBooks good enough?

Yes, when your office enters everything once in the CRM and your bookkeeper only reads QuickBooks. One direction is all you need there. It stops being enough when corrections get made on the accounting side, because those changes then live in one system and not the other.

Can a purpose-built system connect to QuickBooks?

Yes. A purpose-built system is assembled from the same third-party connections the products use, so QuickBooks stays where your books live. What differs is who decides which records cross, in which direction and what happens when you need a field the standard mapping doesn't carry.