Training, support & assistant

Training, support and an assistant, built from your own customer calls.

Your team asks it how to answer a customer and gets your company's answer. It writes your FAQ lists, trains new staff, and follows up on every lead. You own it.

Book a 20-Minute Call 20 minutes. Nothing to sign.

Brava Roof Tile The assistant and FAQs run today at Brava Roof Tile.

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Built, not rented

What makes an assistant built on your calls different?

An off-the-shelf AI answering tool starts from whatever you type into it. An assistant built on your own recorded calls starts from how your best people already answer customers: your products, your prices, your way of handling the hard questions. And it belongs to you.

Off-the-shelf AI tool

Learns from
A script and the FAQ you write for it
Knows your products
As far as you've explained them
Who owns it
The vendor. You rent it every month

Built on your calls

Learns from
Every customer call recording you give it
Knows your products
The way your team explains them on the phone
Who owns it
You. Code, hosting and accounts. No per-seat fees

Running today

Ask Brava: built from every customer call.

Brava Roof Tile makes composite roof tile: synthetic slate, cedar shake and Spanish tile. We built their assistant, Ask Brava, from all of their customer call recordings.

Their team uses it to learn Brava's products and how to respond to customers. When a customer asks something a rep isn't sure about, the rep asks Ask Brava. It also turns those calls into FAQ lists on its own.

Brava Roof Tile
Book a call about your own assistant
  • Team assistant from call recordingsLive
  • FAQ lists written from callsLive
  • Crew and staff trainingBeing built

What you get

Four parts, built on the same calls.

Start with one. Each part uses the same recordings and the same answers, so the next one is quicker to add.

01 · Support Live at Brava

Anyone on your team can ask "how do I answer this?"

A customer asks something your new rep can't answer. Instead of putting them on hold to find you, the rep types the question and gets the answer your company already gives, pulled from your own calls.

It answers your team, not your customers. Your rep stays in charge of what gets said.

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02 · FAQs Live at Brava

FAQ lists written from what customers really ask.

The system reads your calls, finds the questions customers keep asking, and writes them up as FAQ lists with your answers. When new questions start showing up on calls, they show up on the list.

Use them for your website, your quote follow-ups and onboarding new staff.

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03 · Training Being built now

Training built from what your people keep asking.

The system tracks what each person asks the assistant, builds them a quiz and a training plan, and runs the training. You don't have to sit with every new hire to get them answering like your best rep.

We're building this now with a client, on top of the assistant they already use.

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04 · Lead follow-up We build this

Every lead answered, and followed up.

A lead comes in after hours and gets a reply right away. Follow-ups go out on the schedule you set, from the leads already in your CRM, and your sales rep gets a reminder when it's their turn to call.

Your CRM keeps the record; this makes sure somebody acts on it. More on where a roofing CRM stops and why a slow quote loses jobs.

Outside roofing: the same team builds AI chatbots and workflow automation. A healthcare technology client's Head of Technology reports processing time cut by 50% and 70% of their processes automated.

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Book the 20-minute call

We'll tell you which of the four we'd build first for you. You keep the plan either way.

Before you book

What owners ask about an AI assistant.

Accuracy usually comes up first. In a 2025 Dodge Construction Network survey of 235 US contractors, run with software vendor CMiC, 57% named the reliability of AI output as a concern and 54% named data security. Here's how we handle both.

Will it say something wrong to a customer?

It answers your team first, not your customers. Your rep reads the answer and decides what to say, so a person stays between the assistant and the homeowner. If you later want it replying to customers directly, we agree with you up front which questions it may answer and which go straight to a person.

Are my call recordings safe?

The assistant runs on hosting and accounts that you own, not on a platform shared with other companies. On the call we walk you through where your recordings are stored and which AI service reads them, before anything is built.

What do you need from me?

Your recorded customer calls, your product and price lists, and access to the tools you already run, such as your CRM. Then some time with the person on your team who answers customers best, so the answers sound like your company.

Does my team have to learn a new tool?

Asking it works like texting a coworker: type the customer's question, get your company's answer. We build it around the tools your team already uses, and we decide where it lives on the call, once we have seen how you work.

How long does it take, and what does it cost?

A first working version in weeks, not months. Most clients keep working with us afterwards, adding to the system as it pays off, by choice. Most first systems start around $3,000; a full system built from scratch costs more, and you get a real number on the call. After it is built you pay hosting and usage, never per seat.

Who owns it?

You do. The code, the hosting and the accounts are yours. If we stopped tomorrow it would keep running, and anyone you hire can work on it. No licence, no per-seat fees.

Ask us on a 20-minute call

Bring us your calls.

One 20-minute call. Tell us what your team gets asked and how leads come in, and we'll show you the first part we'd build. If we can't help, we'll say so.

Book the 20-Minute Call

Thinking bigger than one assistant? See what AI agents can do for a roofing company.

Book a 20-Minute Call